Privacy policy

Who we are

The controller of your personal data is DirtRider [Company legal name, e.g. SL / SARL / GmbH], [Street and number], [Postcode] [City], [Country], email contact@your-domain.com.

Data we collect

When you send an order: your name, email, phone and WhatsApp number, address, message and the products ordered. When you visit the site: technical data (IP address, browser) and, only if you accept, analytics and advertising cookies.

Why we use it

To process and deliver your order and contact you about it (contract, Art. 6(1)(b) GDPR); to keep accounting records (legal obligation, Art. 6(1)(c)); to protect the site against abuse (legitimate interest, Art. 6(1)(f)); and, with your consent, to measure visits and show relevant ads (Art. 6(1)(a)).

If you choose to be contacted on WhatsApp, your number and our messages are processed by WhatsApp (Meta Platforms Ireland Ltd.) under its own privacy policy.

Cookies and advertising

With your consent we use Google Analytics and Google Ads (Google Ireland Ltd.), the Meta Pixel (Meta Platforms Ireland Ltd.) and the TikTok Pixel (TikTok Technology Ltd.). These services may transfer data to the USA under the EU-U.S. Data Privacy Framework or standard contractual clauses. You can change your choice at any time via "Cookie settings" at the bottom of the page.

Who receives your data

Our hosting and email providers, delivery companies and partner shops (only what is needed to deliver your order), and our accountant. We never sell your data.

How long we keep it

Order data is kept as long as required by tax and accounting law (generally up to 10 years). Requests that do not lead to a sale are deleted after 2 years.

Your rights

You can ask for access, correction, deletion, restriction, portability or object to processing, and withdraw your consent at any time, by writing to contact@your-domain.com. You can also complain to the data protection authority of your country.